Technical Order Writer/CSR

Tulsa, OK

Posted: 04/24/2023 Job Category: Administrative & Customer Service Pay Rate: 16.50-20.00/hr

Job Description

We are currently looking to fill a Technical Order Writer/CSR position with a Tulsa glass company.

This is a full time, long term position offering great benefits!
Profit sharing bonuses
Paid vacation
Paid holidays
Paid health insurance
Dental option
401(k) matching program

Hours: 8a-5p

Pay: $16.50-$20.00/hr

Job Duties and Responsibilities:

  • Drawing custom glass work orders in CAD software.
  • Serve as client's primary point of contact.
  • Manage incoming phone calls and customer inquiries.
  • Work with customers to fulfill their glass needs.
  • Quote and schedule service appointments.

Job Requirements


  • Strong phone skills
  • Strong Technical Order writing ability
  • Ability to read drawings.
  • Effective in-person communication skills
  • Obtain product knowledge and assist customers with purchasing decisions.
  • Ability to multi-task, prioritize and manage time effectively.
  • Customer-focused with ability to manage and respond effectively to varying personalities.
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