Technical Order Writer/CSR
Tulsa, OK US
We are currently looking to fill a Technical Order Writer/CSR position with a Tulsa glass company.
This is a full time, long term position offering great benefits!
Profit sharing bonuses
Paid health insurance
401(k) matching program
Job Duties and Responsibilities:
- Drawing custom glass work orders in CAD software.
- Serve as client's primary point of contact.
- Manage incoming phone calls and customer inquiries.
- Work with customers to fulfill their glass needs.
- Quote and schedule service appointments.
- Strong phone skills
- Strong Technical Order writing ability
- Ability to read drawings.
- Effective in-person communication skills
- Obtain product knowledge and assist customers with purchasing decisions.
- Ability to multi-task, prioritize and manage time effectively.
- Customer-focused with ability to manage and respond effectively to varying personalities.