Store Manager - Agricultural Equipment

Okmulgee, OK

Posted: 02/08/2024 Job Category: Professional Pay Rate: $65,000-$85,000

Job Description

We are currently looking to fill a Store Manager position with a company in Okmulgee, OK specializing in the sell and service of agricultural equipment.

Are you ready to take your career to the next level? Do you thrive in a dynamic, customer-focused environment? If so, we have an exciting opportunity for you!

As a Store Manager, you'll be at the heart of the operations, playing a vital role in creating a positive experience for customers and building a thriving store culture. We're looking for someone who is not just a manager but a leader – someone who can inspire their team and drive excellence.

Hours: M-F: 8a-5p (Saturdays, 8a-noon will start up in March)

Comp: 65k - 80k

Responsibilities:

  • Daily management of department managers and staff
  • Hire, train, and set schedules for our dedicated team.
  • Resolve escalated customer issues and complaints, whether in person, over the phone, or via email
  • Work with customers to find solutions for past due accounts.
  • Communicate effectively with other store managers regarding equipment movement and inventory
  • Review reports and address areas that require attention during weekly meetings.
  • Manage performance evaluations and mentor future leaders.
  • Step in and successfully complete tasks in any area to ensure top-notch customer service.
  • Manage expenses and measure them against sales.
  • Perform other duties as assigned.

Job Requirements

Skills/Abilities:

  • Excellent verbal and written communication skills
  • Exceptional customer service skills, both in person and over the phone
  • Ability to stay current with product knowledge through reading and training.
  • Proven ability to build and maintain strong client relationships.
  • Proficiency in computer skills, including MS Office and email systems.

Education/Experience:

  • High School Diploma or General Education Development (GED)
  • Ability to work independently and be a self-starter.
  • Prior equipment service and service writing experience
  • Previous leadership experience in a service department
  • Ability to safely operate a forklift and/or heavy equipment.

Physical Requirements:

  • Prolonged periods of sitting at a desk OR standing throughout the day
  • Ability to lift, pull, push up to 40 lbs when needed.
  • Dexterity in fingers to grasp and manipulate objects/equipment.
  • Strong multitasking abilities
  • Proficiency in using a computer and other office equipment.
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