Shop / Service Technician

We are currently looking to fill a Shop / Service Technician position with a company in Oklahoma City, OK, specializing in office equipment solutions including copiers, printers, and scanners.

Pay: $18-$22/hr (based on experience)

Schedule: Monday-Friday, 8:00 AM - 5:00 PM

Position Summary:

The Shop / Service Technician is responsible for preparing office equipment before delivery, ensuring all pre-programming, pre-install checks, and assembly are completed efficiently. This role works closely with the service and delivery teams to ensure the right equipment is ready at the right time.

Key Responsibilities:

• Perform set-up and pre-programming of new office equipment.
• Conduct pre-installation checks to ensure proper functionality.
• Recondition and sanitize used equipment.
• Troubleshoot equipment failures and resolve issues quickly.
• Manage workflow processes to maximize efficiency.
• Communicate effectively with purchasing, delivery, service, and sales teams.
• Maintain and complete all required paperwork accurately.
• Provide backup support for warehouse personnel when needed.
• Deliver parts or supplies to clients or technicians as necessary.
• Acquire necessary training certifications through self-paced or remote classes.
• Work independently using hand tools and testing equipment.

Qualifications & Skills:

• Two-year electronics degree or equivalent military/industry experience.
• Mechanically inclined with a strong understanding of equipment assembly.
• Basic knowledge of computer skills and network applications.
• Two years of customer service experience.
• Strong organizational skills and ability to multitask.
• Must have a valid driver’s license with a clean driving record.
• Ability to communicate clearly in verbal and written English.

Preferred Qualities:

• Innovative and able to develop new procedures to improve department efficiency.
• Personable and able to work well with others.
• Strong sense of urgency and attention to detail.