Service Writer

Muskogee, OK

Posted: 04/15/2025 Job Category: Administrative & Customer Service Pay Rate: $22-$25

Job Description

We are currently looking to fill a Service Writer position with a company in Muskogee, OK. 
 
Hours: Monday-Friday 8a-5p.

Pay: $22-$25/hr.

Job Duties and Responsibilities:
  • Write up quotes/estimates based on the need of service.
  • Create accurate, detailed invoices based on services provided.
  • Placing parts orders, pull parts from inventory, and track parts orders for shop.
  • Keep customers informed of progress of service / schedule service deliveries and/or pickups.
  • Maintain all documentation related to work/repair orders, and invoices organized.
  • Verify all final invoices and reconcile work performed to ensure proper services were provided.
  • Write up RO’s (repair orders) for all new equipment.
  • Coordinate with warranty/insurance department to ensure proper paperwork is on file.

Job Requirements

Requirements:
  • Excellent verbal and written communication skills.
  • Ability to provide customer service in person or over the phone as well as email.
  • Stay current through reading and/or training of products sold/serviced by store.
  • Proven ability to build and maintain relationships with clients.
  • Computer skills: MS Office, emails, and ability to navigate through computer systems.
  • High School Diploma or GED.
  • Ability to work independently (self-starter).
  • Prior equipment service and service writing experience.
  • Prior leadership experience in a service department.
  • Ability to safely operate forklift (when necessary).
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About Muskogee, OK

Ready to embark on a new career adventure in the vibrant area around Muskogee, Oklahoma? Nestled in the heart of the Sooner State, this charming region offers a unique blend of rich history, picturesque landscapes, and welcoming communities. From exploring the historic Fort Gibson Historic Site to enjoying the renowned Oklahoma BBQ, there's no shortage of enchanting experiences to discover. Take in a show at the Roxy Theater, stroll through the Three Rivers Museum, or cheer on the Muskogee Roughnecks at their home stadium. With a variety of job opportunities in this thriving area, now is the perfect time to consider making Muskogee your professional home. Start your journey today and explore our job listings to find your perfect match!