Service Writer

Broken Arrow, OK

Posted: 02/07/2025 Job Category: Administrative & Customer Service Pay Rate: $22-$25

Job Description

We are currently looking to fill a Service Writer position with a company in Broken Arrow, OK.
Hours: Monday-Friday 8a-5p.

Pay: $22-$25/hr.

Job Duties and Responsibilities:
  • Write up quotes/estimates based on the need of service.
  • Create accurate, detailed invoices based on services provided.
  • Placing parts orders, pull parts from inventory, and track parts orders for shop.
  • Keep customers informed of progress of service / schedule service deliveries and/or pickups.
  • Maintain all documentation related to work/repair orders, and invoices organized.
  • Verify all final invoices and reconcile work performed to ensure proper services were provided.
  • Write up RO’s (repair orders) for all new equipment.
  • Coordinate with warranty/insurance department to ensure proper paperwork is on file.

Job Requirements

Requirements:
  • Excellent verbal and written communication skills.
  • Ability to provide customer service in person or over the phone as well as email.
  • Stay current through reading and/or training of products sold/serviced by store.
  • Proven ability to build and maintain relationships with clients.
  • Computer skills: MS Office, emails, and ability to navigate through computer systems.
  • High School Diploma or GED.
  • Ability to work independently (self-starter).
  • Prior equipment service and service writing experience.
  • Prior leadership experience in a service department.
  • Ability to safely operate forklift (when necessary).
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About Broken Arrow, OK

Discover exciting job opportunities in and around Broken Arrow, Oklahoma! This vibrant city, located in the northeastern part of the state, offers a unique blend of small-town charm and big-city amenities. With a growing economy and a variety of industries thriving in the area, job seekers can find promising career prospects in fields ranging from manufacturing to healthcare to technology. Explore opportunities in this picturesque region, known for its stunning parks like Ray Harral Nature Park and Haikey Creek Park, and immerse yourself in the local culture through visits to the Broken Arrow Performing Arts Center and The Museum Broken Arrow. Indulge in delicious cuisine at local favorites like Charleston's Restaurant or El Tequila, and catch a game at the nearby BOK Center in Tulsa, home to the NBA G League team, the Oklahoma City Blue. Join us in Broken Arrow for a fulfilling career and a vibrant lifestyle!