Service Manager - Farming and Agriculture

Broken Arrow, OK 74014

Posted: 10/24/2025 Job Category: Construction & General Labor Pay Rate: $55,000 – $70,000 annually (based on experience)

Job Description

Our client is a reputable and established farm and construction equipment company dedicated to providing top-quality products and exceptional service. We are seeking an experienced Service Manager to lead the service department and ensure customer satisfaction through efficient operations, strong leadership, and effective communication.

Hours: M-F 8a-5p.

Pay: $55,000 – $70,000 annually (based on experience)

Responsibilities:
  • Oversee the day-to-day operations of the service department and staff.
  • Recruit, train, and schedule service team members.
  • Handle escalated customer concerns in person, by phone, and via email.
  • Provide accurate repair estimates and updates to customers.
  • Collaborate with sales and other departments on equipment transfers and deliveries.
  • Assist customers with payment arrangements when needed and ensure proper record-keeping.
  • Manage warranty and insurance paperwork to ensure accuracy and compliance.
  • Partner with the Store Manager to align service operations with sales and inventory goals.
  • Perform additional duties as needed to support department efficiency.

Job Requirements

Qualifications:
  • Prior experience with warranty work on farm and/or construction equipment is required.
  • Strong leadership skills and previous experience managing a service department.
  • Excellent communication and customer service abilities.
  • Proficiency with MS Office, email, and computer-based service systems.
  • Ability to establish and maintain strong client relationships.
  • High School Diploma or GED required.
  • Ability to safely operate forklifts and/or heavy equipment.
  • Self-starter with the ability to work independently.

This is an excellent opportunity to join a stable, long-standing company and grow within a supportive environment. If you have the technical expertise and leadership skills to take ownership of a service department, we’d love to hear from you.
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About Broken Arrow, OK

Discover exciting job opportunities in and around Broken Arrow, Oklahoma! This vibrant city, located in the northeastern part of the state, offers a unique blend of small-town charm and big-city amenities. With a growing economy and a variety of industries thriving in the area, job seekers can find promising career prospects in fields ranging from manufacturing to healthcare to technology. Explore opportunities in this picturesque region, known for its stunning parks like Ray Harral Nature Park and Haikey Creek Park, and immerse yourself in the local culture through visits to the Broken Arrow Performing Arts Center and The Museum Broken Arrow. Indulge in delicious cuisine at local favorites like Charleston's Restaurant or El Tequila, and catch a game at the nearby BOK Center in Tulsa, home to the NBA G League team, the Oklahoma City Blue. Join us in Broken Arrow for a fulfilling career and a vibrant lifestyle!