Project Manager / Dispatch
Tulsa, OK US
The Project Manager will lead key projects with a focus on data management, operations, and customer satisfaction. This role will involve effective communication, negotiation, and a proactive approach to meeting customer and vendor needs in addition to sales team requests for market data.
- Be a part of a company that's setting new standards in waste management and on-site solutions.
- Thrive in a role that offers nationwide impact, with the opportunity to contribute to critical disaster zone cleanups.
- Join a team that values transparency, customer focus, and environmental commitment.
- Enjoy a dynamic work environment where no two days are the same, and your work truly makes a difference.
Hours are Monday-Friday 7:30am-4pm with a 30 minute lunch
- Develop and maintain strong communication channels with customers, ensuring clarity, responsiveness, and customer satisfaction.
- Address customer inquiries, concerns, and feedback promptly and professionally.
- Proactively communicate project updates, timelines, and any potential issues to customers.
- Implement customer satisfaction surveys and feedback mechanisms to continually enhance service quality.
- Collaborate with sales teams to understand customer expectations and incorporate feedback into project management processes.
- Efficiently coordinate and dispatch job site services, optimizing routing and scheduling for operational efficiency.
- Implement tracking systems to monitor the status and location of assets in real-time.
- Respond to unforeseen challenges and changes in project requirements by adjusting dispatch plans accordingly.
- Collaborate with internal teams to ensure timely and accurate delivery of services to job sites.
- Optimize resource allocation to maximize productivity and minimize costs
- Facilitate transparent and effective communication within internal teams, ensuring alignment with project goals.
- Attend and/or conduct regular team meetings to share project updates, address challenges, and foster a collaborative work environment.
- Implement project management tools and reporting mechanisms to streamline internal communication and information sharing.
- Develop and implement a streamlined change order process to handle modifications in project scope.
- Collaborate with relevant teams to assess the impact of change orders on timelines and budgets.
- Implement proactive strategies to minimize the frequency and impact of change orders.
- Maintain detailed documentation of change orders, ensuring transparency and accountability in the project management process.
- Efficiently manage purchase orders, ensuring accuracy and compliance with company policies.
- Collaborate with the finance team to track project expenses and budgets in relation to purchase orders.
- Implement proactive strategies to streamline and optimize the purchase order process.
- Maintain detailed documentation of purchase orders, ensuring transparency and accountability in financial transactions.
- Drive vendor procurement strategies, focusing on building and maintaining robust relationships and negotiating favorable terms.
- Conduct comprehensive vendor and location research to support operational excellence across various cities.
- Develop and maintain a comprehensive vendor database, including detailed information on suppliers, subcontractors, and service providers.
- Collaborate with the procurement team to assess vendor performance and reliability.
- Negotiate and manage vendor contracts, ensuring compliance with company standards and goals.
- Proven experience in project management
- Unparallelled consistency and follow-up skills
- Strong negotiation skills and the ability to manage service expectations and delivery
- Exceptional communication skills, with the capability to build lasting relationships with vendors, customers, and team members
- Proficient in using cloud-based applications, with a keen ability to manage data effectively
- A problem-solver at heart, ready to anticipate needs and address challenges proactive
- Demonstrates a professional demeanor and the ability to maintain composure in challenging situations
Preferred Education and Experience:
- Experience in the Waste Management or Trucking industries