Project Coordinator
Job Description
Customer Service & Order Processing
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Receive and process incoming service requests via phone, email, and text
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Accurately enter and confirm all requests in internal systems
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Coordinate job setup, changes, and closures with vendors and customers
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Provide clear ETAs and timeline updates to clients
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Serve as the primary phone contact during designated times
Project Quoting & Price Book Development
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Prepare and send quotes for new job sites; validate with vendors as needed
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Help build and maintain the internal pricing book, especially for new or growing markets
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Assist with quoting larger-scale projects and support regional quoting initiatives
Vendor Management & Research
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Research and vet vendors in underserved or emerging markets
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Onboard new vendors and maintain existing relationships to ensure reliability and service coverage
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Request pricing updates and confirm scopes of work for accuracy and alignment
Job Requirements
Requirements:
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2+ years of experience in project coordination, operations, or customer service
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Strong organizational skills with the ability to manage multiple projects simultaneously
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Excellent written and verbal communication skills
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Proficiency in Microsoft Office; experience with CRM or project tracking software preferred
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Comfortable researching vendors, working with pricing, and following up on service delivery
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Self-starter who is adaptable and resourceful in a fast-paced environment
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High school diploma or equivalent required; additional education or certifications a plus