Part Time Remote - Administrative Dispatcher

Tulsa, OK

Posted: 04/08/2024 Job Category: Administrative & Customer Service Pay Rate: $17-$20 DOE

Job Description

We are currently looking to fill a part-time remote Administrative Dispatcher position with a company who handles language interpretation and translation services.

As a Dispatcher for Language Interpreters/Translators, you will be responsible for coordinating service calls, scheduling service requests, and ensuring timely resolution of client issues. 
This position is part-time to start, but could lead to full time within 90 days. 
Hours: Monday-Friday 12p-5p with occasional morning hours work required
Pay: $17-$20/hr DOE
Job Duties and Responsibilities:
  • Receive service requests from clients and assess the nature and urgency of the issue
  • Coordinate and assign service interpreters/translators based on the client need
  • Maintain accurate records of service calls, interpreters/translator’s assignments, and work orders
  • Communicate effectively with clients to provide updates on job status and estimated completion times
  • Collaborate with other departments to prioritize and schedule service calls based on client needs and interpreters/translator’s availability, qualifications, payments, language requested, etc.
  • Handle escalated situations with professionalism and ensure resolution to customer satisfaction
  • Provide administrative support as needed, including data entry, filing, and generating reports.
  • Prioritize requests from Clients in work-flow

Job Requirements

  • Proven experience working as an administrative scheduler and office support professional
  • Excellent communication and interpersonal skills
  • Ability to multitask and prioritize in a fast-paced environment
  • Strong organizational skills with keen attention to detail
  • Proficiency in using computer software and systems for scheduling and communication (Emails; Word applications, etc.)
  • Ability to work independently and as part of a team
  • Demonstrated ability to remain calm and composed under pressure
  • Must be able to answer phone from home, professional work environment
  • Must have a computer and high speed internet access
  • Available to attend some in person meetings (Oklahoma)
Bonus skills: 
  • Proficiency with scheduling software programs (ex: Aqua Schedules or similar)
  • Understanding of the Judicial System process


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About Tulsa, OK

Join us in exploring exciting job opportunities in the vibrant area surrounding Tulsa, Oklahoma! Known for its rich cultural heritage, thriving arts scene, and endless outdoor adventures, Tulsa offers a perfect blend of work and play. With iconic landmarks like the BOK Center, Philbrook Museum of Art, and the Gathering Place, as well as unique cuisine ranging from barbecue to gourmet food trucks, this region truly has something for everyone. Cheer for the Tulsa Drillers baseball team at ONEOK Field, immerse yourself in a performance at the Tulsa Performing Arts Center, or enjoy a leisurely day at Woodward Park. Discover why Tulsa is not just a place to work but a place to grow and thrive in your career!