Office Clerk / Customer Service - Retail Jewelry Store

Tulsa, OK

Posted: 07/25/2023 Job Category: Administrative & Customer Service Pay Rate: $14-$15/hr

Job Description

We are currently looking to fill an Administrative Assistant/Customer Service position with a Tulsa area Jeweler.

Ideal candidate will have 2-3 years in a customer service/office assistant role with high attention to detail and computer proficiency.

Shift: Day

Hours: 9:30am-6:30pm with Saturdays required

Pay: $14-$15/hr to start

Candidates can expect to work in a professional office handling administrative responsibilities. Hoping to hire a career driven individual that will see this as a long term position offering growth. Candidate will assist with inventory check in, and sales processing, and needs to have a high level of accuracy, attention to detail, and be good with numbers as it relates to very basic accounting.

Essential Job Responsibilities:

  • Greet customers warmly and assist them in finding the perfect jewelry pieces or gifts.
  • Provide product information, answer inquiries, and address customer concerns in a friendly and professional manner.
  • Assist customers with jewelry fittings and ensure their comfort and satisfaction during the process.
  • Process sales transactions accurately and efficiently using our point-of-sale system.
  • Handle phone calls, emails, and other forms of communication promptly and courteously.
  • Maintain and update the inventory database, ensuring accuracy and organization of product information.
  • Keep the store clean, presentable, and well-organized, adhering to visual merchandising standards.
  • Assist with visual displays and arrangement of products to enhance the store's aesthetics.
  • Stay up-to-date with industry trends and product knowledge to better assist customers and provide exceptional service.
  • Work as part of a close-knit team to achieve sales targets and contribute to the overall success of the store.

Job Requirements


  • Previous experience in customer service, preferably in a retail or jewelry environment.
  • Excellent interpersonal and communication skills with a strong focus on customer satisfaction.
  • Ability to multitask and prioritize tasks in a busy retail setting.
  • Proficiency in using point-of-sale systems and basic computer skills.
  • Detail-oriented, organized, and able to maintain accurate records.
  • A positive and enthusiastic attitude with a willingness to learn and adapt.
  • Flexibility to work weekends, holidays, and occasional extended hours as required.
  • AP/AR experience highly preferred
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