Office Clerk / Customer Service - Retail Jewelry Store

Tulsa, OK

Posted: 04/10/2024 Job Category: Administrative & Customer Service Pay Rate: $14-$15/hr

Job Description

We are currently looking to fill an Administrative Assistant/Customer Service position with a Tulsa area Jeweler.

Ideal candidate will have 2-3 years in a customer service/office assistant role with high attention to detail and computer proficiency.

Shift: Day

Hours: 9:30am-6:30pm with Saturdays required

Pay: $14-$15/hr to start

Candidates can expect to work in a professional office handling administrative responsibilities. Hoping to hire a career driven individual that will see this as a long term position offering growth. Candidate will assist with inventory check in, and sales processing, and needs to have a high level of accuracy, attention to detail, and be good with numbers as it relates to very basic accounting.

Essential Job Responsibilities:

  • Greet customers warmly and assist them in finding the perfect jewelry pieces or gifts.
  • Provide product information, answer inquiries, and address customer concerns in a friendly and professional manner.
  • Assist customers with jewelry fittings and ensure their comfort and satisfaction during the process.
  • Process sales transactions accurately and efficiently using our point-of-sale system.
  • Handle phone calls, emails, and other forms of communication promptly and courteously.
  • Maintain and update the inventory database, ensuring accuracy and organization of product information.
  • Keep the store clean, presentable, and well-organized, adhering to visual merchandising standards.
  • Assist with visual displays and arrangement of products to enhance the store's aesthetics.
  • Stay up-to-date with industry trends and product knowledge to better assist customers and provide exceptional service.
  • Work as part of a close-knit team to achieve sales targets and contribute to the overall success of the store.

Job Requirements

Requirements/Qualifications:

  • Previous experience in customer service, preferably in a retail or jewelry environment.
  • Excellent interpersonal and communication skills with a strong focus on customer satisfaction.
  • Ability to multitask and prioritize tasks in a busy retail setting.
  • Proficiency in using point-of-sale systems and basic computer skills.
  • Detail-oriented, organized, and able to maintain accurate records.
  • A positive and enthusiastic attitude with a willingness to learn and adapt.
  • Flexibility to work weekends, holidays, and occasional extended hours as required.
  • AP/AR experience highly preferred
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About Tulsa, OK

Join us in exploring exciting job opportunities in the vibrant area surrounding Tulsa, Oklahoma! Known for its rich cultural heritage, thriving arts scene, and endless outdoor adventures, Tulsa offers a perfect blend of work and play. With iconic landmarks like the BOK Center, Philbrook Museum of Art, and the Gathering Place, as well as unique cuisine ranging from barbecue to gourmet food trucks, this region truly has something for everyone. Cheer for the Tulsa Drillers baseball team at ONEOK Field, immerse yourself in a performance at the Tulsa Performing Arts Center, or enjoy a leisurely day at Woodward Park. Discover why Tulsa is not just a place to work but a place to grow and thrive in your career!