Experienced Service Writer - Agricultural Equipment

We are currently looking to fill a Service Writer position with a company in Bixby, OK specializing in the sale and service of agricultural and construction equipment.

Hours: Monday-Friday 8a-5p

Pay: $19-$21/hr

Job Duties and Responsibilities:

• Write up quotes/estimates based on the need of service.
• Create accurate, detailed invoices based on services provided.
• Placing parts orders, pull parts from inventory, and track parts orders for shop.
• Keep customers informed of progress of service / schedule service deliveries and/or pickups.
• Maintain all documentation related to work/repair orders, and invoices organized.
• Verify all final invoices and reconcile work performed to ensure proper services were provided.
• Write up RO’s (repair orders) for all new equipment.
• Coordinate with warranty/insurance department to ensure proper paperwork is on file.

Requirements:

• Excellent verbal and written communication skills.
• Ability to provide customer service in person or over the phone as well as email.
• Stay current through reading and/or training of products sold/serviced by store
• Proven ability to build and maintain relationships with clients.
• Computer skills: MS Office, emails, and ability to navigate through computer systems
• High School Diploma or GED
• Ability to work independently (self-starter)
• Prior equipment service and service writing experience.
• Prior leadership experience in a service department.
• Ability to safely operate forklift (when necessary)