Experienced Service Writer - Agricultural Equipment

Broken Arrow, OR

Posted: 09/22/2023 Job Category: Construction & General Labor Pay Rate: $19-$21/hr

Job Description

We are currently looking to fill a Service Writer position with a company in Bixby, OK specializing in the sale and service of agricultural and construction equipment.

Hours: Monday-Friday 8a-5p

Pay: $19-$21/hr

Job Duties and Responsibilities:

  • Write up quotes/estimates based on the need of service.
  • Create accurate, detailed invoices based on services provided.
  • Placing parts orders, pull parts from inventory, and track parts orders for shop.
  • Keep customers informed of progress of service / schedule service deliveries and/or pickups.
  • Maintain all documentation related to work/repair orders, and invoices organized.
  • Verify all final invoices and reconcile work performed to ensure proper services were provided.
  • Write up RO’s (repair orders) for all new equipment.
  • Coordinate with warranty/insurance department to ensure proper paperwork is on file.

Job Requirements


  • Excellent verbal and written communication skills.
  • Ability to provide customer service in person or over the phone as well as email.
  • Stay current through reading and/or training of products sold/serviced by store
  • Proven ability to build and maintain relationships with clients.
  • Computer skills: MS Office, emails, and ability to navigate through computer systems
  • High School Diploma or GED
  • Ability to work independently (self-starter)
  • Prior equipment service and service writing experience.
  • Prior leadership experience in a service department.
  • Ability to safely operate forklift (when necessary)
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