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Construction Equipment Rental - Assistant Manager

Tulsa, OK

Posted: 11/14/2024 Job Category: Administrative & Customer Service Pay Rate: $22 - $25/hr + Commission (Annual expectation projected at $55K - $65K)

Job Description

We have a client in the Tulsa area seeking an Assistant Manager for their local equipment rental company!

Schedule: 7:30a - 5:30p - (1-2) Saturdays expected with (5) days worked each week. Assistant managers typically work (45 - 50) hours per week and usually take a (1) hour lunch; occasionally only (30) minutes depending on store coverage.

Pay: $22 - $25/hr + Commission (Annual expectation projected at $55K - $65K)

Benefits: 

Full benefits offered after completing waiting period! 
  • 100% paid health care
  • Retirement plan with employer match 
  • PTO can earn up to (20) day paid vacation days
  • 8 days of off paid holiday time
  • Paid uniforms
Roles and Responsibilities
  • Manage Deliveries and Pickups: Coordinate equipment deliveries and pickups to ensure timely and accurate service for customers.
  • Facility Maintenance: Maintain the appearance of the main building, keeping the facility clean, safe, and ready for business. Conduct routine checks and handle minor maintenance tasks.
  • Customer Service: Provide excellent customer service by assisting customers with reservations, handling inquiries, and working the counter when needed. Resolve customer issues efficiently and professionally to ensure satisfaction.
  • Operations Support: Assist with open and close duties, support the operations manager, and step in for other employees when necessary to keep operations running smoothly.
  • Safety Procedures and Training: Knowledgeable in the use of chains, binders, tie-down straps, trailer ball couplers, and truck/trailer classifications. Train staff on safety procedures and ensure compliance to keep customers, employees, and equipment safe.
  • Reservation Management: Regularly review the reservation list, communicate with the yard manager to prepare equipment, and address overbooked reservations.
  • Administrative Tasks: Perform monthly fire extinguisher checks, collect leads for the sales team, and maintain professional business communication via email and other channels.
  • Employee Relations and Discipline: Foster a positive work environment by treating employees with respect, addressing issues professionally, and setting a good example in terms of punctuality and appearance. Assist with employee disciplinary actions as needed.
  • Emergency Preparedness: Have a basic understanding of electrical, mechanical, and safety protocols throughout the branch, ensuring proper lockdown and security measures.

Job Requirements

Qualifications
  • (3-5) years of rental/equipment sales management experience
  • Must maintain a professional personal appearance.
  • Must possess sales, customer, employee relation skills.
  • Strong customer service skills, with the ability to create a friendly atmosphere and understand customer needs 
  • Must have a valid driver’s license.
  • Basic computer skills, email communication, and professional writing. 
  • Understanding of facility maintenance, safety, and emergency procedures. 
Physical Requirements
  • Ability to lift, carry, and safely move a minimum 50 pounds unassisted. 
  • Manual Dexterity — The ability to quickly move your hand, your hand together with your arm, or your two hands to grasp, manipulate, or assemble objects.
  • Workdays require periods during which continuous physical exertion is required, such as walking, standing, stooping, climbing, lifting and maneuvering material or equipment, some of which may be heavy or awkward.
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About Tulsa, OK

Join us in exploring exciting job opportunities in the vibrant area surrounding Tulsa, Oklahoma! Known for its rich cultural heritage, thriving arts scene, and endless outdoor adventures, Tulsa offers a perfect blend of work and play. With iconic landmarks like the BOK Center, Philbrook Museum of Art, and the Gathering Place, as well as unique cuisine ranging from barbecue to gourmet food trucks, this region truly has something for everyone. Cheer for the Tulsa Drillers baseball team at ONEOK Field, immerse yourself in a performance at the Tulsa Performing Arts Center, or enjoy a leisurely day at Woodward Park. Discover why Tulsa is not just a place to work but a place to grow and thrive in your career!