Bilingual Interactive (Video) Bank Teller

Tulsa, OK

Posted: 01/20/2023 Job Category: Administrative & Customer Service Pay Rate: $14/hr

Job Description

We are currently looking to fill several Bilingual Interactive (Video) Bank Tellers with a Tulsa credit union.

Hours: 7:30a-6:00p / Some Saturdays will be required 7:30a - noon

Pay: $14/hr

Job Duties and Responsibilities:

  • Answer video interactive phone calls in a timely and professional manner.
  • Be positive and maintain professionalism at all times throughout the interaction.
  • Provide resolution to member inquiries regarding account activity and balances, transfer funds between accounts, wire transfers, stop payments, order checks, process checks by phone and debit/ATM card processing.
  • Achieve and maintain all required performance goals and quality measurements.
  • Must comply with applicable laws and regulations, including but not limited to, the Bank Secrecy Act, the Patriot Act, and the Office of Foreign Assets Control.
  • Performs other duties as assigned.

Job Requirements


  • High School Diploma or equivalent.
  • Bilingual - English and Spanish
  • 1 to 2 plus years related work experience required in a professional business environment; financial institution experience preferred
  • 1 year customer service experience
  • 1 year call center experience
  • Maintain neat and professional appearance.
  • Strong oral and written communications skills required.
  • Proficiency in the use of Windows and Microsoft Office based programs, required.
  • Ability to perform highly detailed work on multiple, concurrent tasks.
  • Proficient technology skills and ability to adapt to new technology.
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