Alarm Company - Dispatcher - 2nd and Overnight Shifts Available

Broken Arrow, OK

Posted: 01/09/2024 Job Category: Administrative & Customer Service Pay Rate: $13-$15/hr

Job Description

We are currently looking to fill a Dispatcher position with a Broken Arrow alarm company.

Candidate preference given to those that have previous experience in dispatching

Shift: 11pm-7am or 3pm-11pm; Must be able to work weekends
Starting Pay: $13.00-$15.00 DOE

Essential Job Responsibilities:

· The dispatcher is responsible for the timely and accurate dispatch of technicians for while providing excellent service to customers.

· Ensure technicians meet company requirements prior to dispatching.

· Outbound calls to sellers.

· Solicit business.

· Maintain and archive documents.

· Answer phone calls.

· Collect payments on member deliveries.

· Monitor incoming documents on the fax machine.

· Print reports as needed.

· Manage vendor relationships.

Job Requirements


· Two years dispatch experience preferred

· One-year customer service skills experience.

· High School Diploma or GED preferred.

· Excellent customer service skills and attitude.

· Effective time management skills.

· Computer proficiency (MS Suite experience).

· Ability to operate office equipment.

· Strong attention to detail.

· Know geographical area as well as ability to read maps.

· Occasional Overtime as needed.

· Bilingual Skill a plus.





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