Alarm Company - Dispatcher - 2nd Shift
Job Description
We are currently looking to fill a Dispatcher position with a Broken Arrow alarm company.
Candidate preference given to those that have previous experience in dispatching
Shift: 3pm-11pm; Must be able to work weekends
Starting Pay: $13.00-$15.00 DOE
Essential Job Responsibilities:
· The dispatcher is responsible for the timely and accurate dispatch of technicians for while providing excellent service to customers.
· Ensure technicians meet company requirements prior to dispatching.
· Outbound calls to sellers.
· Solicit business.
· Maintain and archive documents.
· Answer phone calls.
· Collect payments on member deliveries.
· Monitor incoming documents on the fax machine.
· Print reports as needed.
· Manage vendor relationships.
Job Requirements
Requirements/Qualifications:
· Two years dispatch experience preferred
· One-year customer service skills experience.
· High School Diploma or GED preferred.
· Excellent customer service skills and attitude.
· Effective time management skills.
· Computer proficiency (MS Suite experience).
· Ability to operate office equipment.
· Strong attention to detail.
· Know geographical area as well as ability to read maps.
· Occasional Overtime as needed.
· Bilingual Skill a plus.